Effective Date: May 8, 2025

SkyMaxFitness (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information You Provide

  • Contact data: name, email address, phone number
  • Account data: username, password, billing/payment details
  • Program data: fitness goals, workout preferences, health metrics
  • Communications: messages and feedback you send us

1.2 Automatically Collected Information

  • Technical data: IP address, browser type, device identifiers
  • Usage data: pages viewed, clicks, scrolls, time on site

2. Cookies & Tracking Technologies

We also use cookies. Cookies are small data files stored on your device that help us recognize you and remember your preferences. We use them for:

  1. Essential Cookies
    • Enable core site functionality (e.g., secure login, form submissions)
    • Cannot be switched off
  2. Performance & Analytics Cookies
    • Measure site performance and traffic sources
    • Help us understand which pages are most popular
  3. Functional Cookies
    • Remember your settings (e.g., language, region)
    • Personalize your experience
  4. Marketing Cookies
    • Deliver content relevant to your interests
    • Track conversion rates from advertising campaigns

You can control or delete cookies through your browser settings. Disabling non-essential cookies may affect site functionality and personalization.

3. How We Use Your Information

We may use your data to:

  1. Deliver & improve our services. Provide personalized workout plans, track progress, and optimize site functionality.
  2. Communicate with you. Send program updates, marketing materials (with your consent), and respond to inquiries.
  3. Process transactions. Manage billing, refunds, and customer support.
  4. Protect our rights. Prevent fraud, enforce our terms, and comply with legal obligations.
  5. Analyze trends. Gain insights into user behavior to enhance content and features.

4. Disclosure of Your Information

We may share your personal data with:

  • Service providers. Payment processors, email platforms, hosting companies.
  • Professional advisors. Legal and accounting firms, strictly under confidentiality agreements.
  • Business transfers. In the event of a merger, acquisition, or sale of assets.
  • Legal requirements. To comply with subpoenas, court orders, or law enforcement requests.

We never sell your personal information for monetary gain.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal, tax, or accounting requirements
  • Resolve disputes and enforce our agreements

Once retention is no longer needed, we securely delete or anonymize your data.

6. Your Privacy Rights

6.1 If You Live in the European Union (GDPR)

  • Access & portability: Request a copy of your data in a portable format.
  • Rectification: Ask us to correct inaccurate or incomplete information.
  • Erasure (“Right to be forgotten”): Request deletion of your personal data.
  • Restriction & objection: Limit or object to certain processing activities.
  • Withdraw consent: When processing is based on consent, you may revoke it at any time.

6.2 If You Live in California, USA (CCPA)

  • Know what we collect: Request details about the personal data we hold.
  • Delete your data: Ask us to delete your personal information.
  • Opt-out of sale: You have the right to opt out of any future data “sales” (we do not sell personal data).
  • Non-discrimination: Exercising your rights will not result in service denial or reduced quality.

To exercise any of these rights, please contact us at the address below.

7. Security of Your Information

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:

  • Encrypted connections (SSL/TLS)
  • Secure data centers with restricted access
  • Regular security audits and vulnerability testing

8. Children’s Privacy

Our services are intended for users aged 16 and older. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected data from a minor, please contact us so we can delete it promptly.

9. International Data Transfers

Your information may be processed or stored outside your country of residence. Whenever we do so, we ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your privacy rights.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us:

Email: privacy@skymaxfitness.com

PO BOX:

15701 Sherman Way

Van Nuys, CA 91406

Thank you for trusting SkyMaxFitness with your personal information. We are committed to keeping it safe and secure.